The Creed
We pledge to conduct our affairs in an ethical and professional manner, setting standards to which others aspire. We will continue to strive to be a civic, social, and economic asset to our community through controlled growth and efficient, effective product and people development.
To Our Members We Pledge:
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To offer the opportunity to enrich your social, professional, community, and personal lives by providing a proper, wholesome atmosphere conducive to the exchange of ideas and ideals;
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To reflect in our membership the merging of creeds, political views, and geographic origins without regard to race or gender;
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To provide facilities that will welcome all and create a warm and comfortable haven for members and guests;
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To strive for consistent excellence in the provision of personalized and courteous services;
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To provide the finest and highest quality of food and beverage at a fair and reasonable price.
To Our Employees We Strive:
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To provide a working environment that will attract and reward employees of the highest moral and ethical values and work ethics;
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To recognize that you are our greatest asset in the accomplishment of our mission of member satisfaction;
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To provide the vehicle to achieve, through training and leadership, the opportunity for personal and professional growth;
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To provide an environment that encourages open and honest communication between staff and management.
From Our Employees We Expect:
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Realization that our members are the reason for your employment;
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Courteous, consistent, and personalized service to our members, as defined in this Creed, so as to leave nothing to be desired;
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An honest and conscientious effort to meet the expectations and standards of your position;
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Recognition that you are the image of your club or facility, and the image you project is what members perceive the facility to be.